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Product Highlights

  • Provide all-in-one service in Mainland China, Hong Kong, Macau, and Taiwan
  • Receive incoming calls in Mainland China & HK for FREE
  • For making calls to Hong Kong and Mainland China, only charge HK$0.39/min when you are in Hong Kong / Mainland China, and only charge HK$0.8/min when you are in Macau.
  • Charges are based on HK dollar. Online top up amount is flexible.
  • (1)Applicable for receiving calls in Mainland China via Mainland China mobile number and in Hong Kong via Hong Kong mobile number. Otherwise, standard charge HK$0.39/min will be applied.
  • (2)Data pack for Macau and Taiwan is valid on or before 31 Dec 2016. Data usage in Macau and Taiwan will be charged by standard rate afterward.
  • (3)Only applicable for designated dialing method:
    • Calling from Mainland China to Hong Kong: "10193 00852 plus Hong Kong telephone number" (Special promotion till 31 Dec 2016)
    • Calling from Hong Kong to Mainland China: "86 plus China telephone number"
  • (4)Minimum online top-up amount is HK$10

Device

  • Bring your own device.
  • Frequencies and coverage:
    • [China](2G/GSM)900,1800Mhz (3G)2100Mhz (4G/LTE)1800Mhz
    • [Hong Kong](2G/GSM)900,1800Mhz (3G)2100Mhz
    • [Macau](2G/GSM)900,1800Mhz (3G)2100Mhz
    • [Taiwan](2G/GSM)900,1800Mhz (3G)2100Mhz (4G/LTE)1800Mhz

Data Service

China, Hong Kong, Macau and Taiwan shared

Type Data Subscription Cancellation
7-Day Data Pack HK$48/300MB
Thereafter HK$0.8/MB
*118*448# Automatically cancelled on the 8th day 00:00
30-Day Data Pack HK$68/500MB
Thereafter HK$0.8/MB
*118*468# Automatically cancelled on the 31th day 00:00
Notes:
  • standard rate is HK$0.8/MB
  • For applying 7 / 30 days data pack, a confirmation SMS will be sent out by system. You have to restart mobile data service afterward for activating the data pack.
  1. Monthly Data Pack
    • Upon successfully subscription of Day Pass or Month Pass, customer will receive a SMS confirmation and relevant service charges will be deducted from your prepaid SIM accordingly. The cutoff time for each Day Pass is 23:59 Hong Kong time zone regardless of when the Day Pass is first used.
    • Mainland China & Hong Kong Data Day Pass is provided on a per day basis. Day Pass will NOT be automatically renewed.
    • Once Month Pass is subscribed; service charges for Month Pass will be deducted automatically from your prepaid SIM on monthly basis unless you have cancelled the Month Pass. Cutoff time at 23:59 Hong Kong time zone on the last calendar day of each month regardless of when the Month Pass is first used.
    • Day Pass cannot be used in conjunction with Month Pass.
    • All unused data of Data Pass cannot be carried forward to the next and/or other Data Pass.
    • China Unicom (Hong Kong) Operations Limited reserves the right to revise or terminate the Service, and/or terms and conditions herein by SMS or by notice in hk.chinaunicom.com with 30 days prior notice.
    • The Service is subject to our Terms and Conditions of Mobile Service and the terms and conditions of our third party suppliers.
  2. 7-day/30-day Data
    • Data pack can only be purchased with sufficient stored value. Regardless the activation time of the first day, Cut off time is 23:59 of the last day based on Hong Kong time. Unused data will be forfeited. Different data pack cannot be purchased at the same time.
    • Data pack for Macau and Taiwan is valid on or before 31 Dec 2016. Data usage in Macau and Taiwan will be charged by standard rate afterward.

Japan

Type Subscription Cancellation
HK $0.02/KB
Daily Max. cap at $68
Not required N/A
Notes:
  1. Valid until 31/12/2016.The cut-off time will be 23:59 Hong Kong time zone regardless of when the data package is first used
Internet Service Provider:
  • China: China Unicom
  • Hong Kong: 3HK
  • Macau: 3
  • Taiwan: Chunghwa Telecom
  • Japan: SoftBank
For Internet settings, please find details in China Unicom.

Voice Service (per minute in HK$)

Receiving Calls Making calls to
Hong Kong China Macau Taiwan Japan IDD calls
China FREE* $0.39 (10193 00852 Tel#)
$0.39 + $0.20/6 sec
$0.39 $0.39+ $0.20/6 sec $0.39+ $0.20/6 sec $0.39+ $0.80/6 sec $0.39+ $0.80/6 sec
Hong Kong FREE* $0.39 $0.39 $0.39+ $0.20/6 sec $0.39+ $0.20/6 sec $0.39+ $0.80/6 sec $0.39+ $0.80/6 sec
Macau $0.80 $0.80 $0.80 $0.80 $8.00 $8.00 $8.00
Taiwan $3.00 $3.00 $3.00 $8.00 $1.50 $8.00 $8.00
Japan $3.80 $14.00 $14.00 $14.00 $14.00 $3.80 $14.00
Notes:
  • "Free*" only applicable to receive calls via Mainland China no. in Mainland China and receive calls via Hong Kong no. in Hong Kong. Otherwise rate is calculated on $0.39/minute.
  • Please visit China Unicom for charges in other roaming destinations and value-added services.
  • IDD service is not applicable to designated country codes and area codes. Please visit China Unicom for details.

Text Service

Roaming Area Sending Method Charges
China/Hong Kong/Macau + Country Code - Mobile No. $0.50/each
Taiwan + Country Code - Mobile No. $0.99/each
Notes:
  • Please set the SMS center number in the handset: + 86 130 1020 1500
  • Charges only applicable to sending SMS to china or Hong Kong mobile numbers.

How to make calls:

  • Call from China
    • Calling Hong Kong: 10193-00852-Tel No.
    • Making local calls: Local numbers
    • Making other calls: + Country Code-Area Code- Tel No.
  • Call from Hong Kong, Macau, Taiwan and Japan
    • Making local calls: Local numbers
    • Making other calls: + Country Code-Area Code- Tel No.

Delivery

  • US Orders: through USPS First Class Package; estimated delivery is within 4-8 business days.
  • Canadian Orders: through USPS First Class Mail Intl / First Class Package Intl Service; estimated delivery is within 8-14 business days.

Return Policy

  • Original SIM card package must stay unopen
  • No usage of the SIM card
  • Customer must return the original SIM card with hardcopies of PO email and Shipping email within 14 days of order received
  • Customer is responsible for postage of returning the SIM card
  • Once the return has been confirmed, a credit will be applied to the original payment card that was used for purchase.

Disclaimer

International items may be subject to customs processing and additional charges. As the buyer, you should be aware of possible:
  • Delays from customs inspection
  • Import duties and taxes which buyers must pay
Product Warranty
  • ComNet is a reseller of the China Unicom HK Cross Broader King - China & Hong Kong Dual-number Prepaid SIM card. If the product has physical damages upon arrival, we will exchange one for you. More detail in the above return policy.
  • We cannot guarantee China Unicom network service and the accuracy of the product information provided. China Unicom HK may change without prior notice to ComNet. It’s totally at China Unicom HK’s discretion. For the most updated information or should there be any technical & billing question, please contact China Unicom HK Customer Service.
  • China Unicom HK's 24-hours Customer Service Hotline:
    • HK: 2122 1188
    • China: 130 6840 0177
ComNet responsibility can only be limited to the net purchase price on the invoice
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